Damex is offering existing Damex App users with a range of rewards to eligible participants who complete a series of steps and/or challenges within the Damex App. The types of rewards may include, but are not limited to, discounts on exchange fees, cash back incentives, and refer-a-friend bonuses.
These terms and conditions in relation to rewards (“Reward Terms”) govern the Damex App rewards program (the “Rewards Program”) offered by Damex. These Reward Terms shall be read in conjunction with the general Damex Application Terms and Conditions. By participating in the Rewards Program, you agree to be bound by these Reward Terms, as well as any other applicable terms and conditions that may apply to your use of the Damex App and our services.
To participate in the Rewards Program, you must be a registered Damex App user in good standing and have a valid Damex account. The Rewards Program is open to individual users only.
Eligible members will have access to rewards upon successful completion of the necessary steps outlined below.
The Rewards Program is based on the completion of specific in-App challenges, such as reaching a certain number of steps within a relevant calendar month, and provides rewards in the form of discounts on exchange fees, cash back incentives, and refer-a-friend bonuses.
The Rewards Program is tiered based on membership level (Standard, Premium, or VIP) and on the completion of specific step thresholds (“Challenges”) during the preceding calendar month (“Qualifying Month”). The rewards for each tier will become available withinavailable for within the calendar month following the Qualifying Month, during which the respective Challenge was completed.
The table below outline the corresponding rewards for each Challenge completed at each membership level.
Cashback rewards are calculated as a percentage of the eligible transactions completed within the Damex App during the Qualifying Month, as specified in the table above.
Cashback rewards will be credited to the user’s Damex account within 5 days after the end of the Qualifying Month.
Eligible Damex App users can earn refer-a-friend bonuses by inviting friends who use their referral code during the Damex App account registration. To earn the refer-a-friend bonus, the referral must successfully complete the verification process. The bonus amount is determined by the referrer’s membership tier and the Challenge completed by the referrer during the Qualifying Month, which in this case is the month immediately preceding the month the referral successfully completes verification.
Once the referred user has successfully completed the verification process, the refer-a-friend bonus will be credited to the referrer’s Damex account within 5 days after the referral completes verification.
Particular eligible Damex App users part of particular promotional campaigns can earn refer-a-friend bonuses and the bonus amount may be determined on a case by case basis where rewards are not tied to a User’s membership tier.
Eligible Damex App users must ensure that their referrals download and install the Damex App through the official channels, such as the App Store or Google Play Store. Damex reserves the right to withhold or reverse refer-a-friend bonuses, and delete or suspend user accounts for users whose referrals have downloaded the Damex App through unofficial channels.
Damex, at its sole discretion, may credit your account in any Fiat Asset or Digital Asset including but not limited to $Damex tokens, stablecoins etc.
Discounts on exchange fees are applicable to eligible transactions completed within the Damex App during the Qualifying Month, as specified in the table above. The discount will be applied automatically at the time of the transaction.
Users can upgrade their membership level within the Damex App by meeting specific criteria set by Damex from time to time, such as staking a minimum Damex Token balance for a specified period.
Damex reserves the right to modify the criteria for each membership level at any time, with or without notice.
Users’ membership levels will be reviewed periodically, and Damex reserves the right to downgrade a user’s membership level if the user no longer meets the criteria for their current level.
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As you may have read, Damex’s retail arm has been acquired by Ziglu, one of the world’s leading licensed cryptocurrency platforms. We’re ready to officially join forces, so you can benefit from Ziglu’s platform.
If you are a UK or Gibraltar retail customer, we invite you to transfer your account and services with Ziglu.
If you are an EEA customer migration to Ziglu will be available in phase two, expected in Q1 2025.
The transfer process of your Damex account to Ziglu is simple and secure.
Simply follow the link in your email to create your Ziglu account, where you will be guided through the necessary steps to confirm your account details and agree to Ziglu’s Terms of Service.
Suppose you are already a Ziglu customer then, good news! In that case, simply email us at [email protected] requesting a balance transfer to your Ziglu account. Once we’ve done all the necessary verification we will connect your Ziglu account and you will see your Damex funds reflected there within 5 business days, at no cost to you.
Once you’ve been verified as a Ziglu customer, Damex will receive a prompt and any remaining balance on your Damex App will be automatically transferred to your Ziglu account within 5 business days, at no cost to you.
Accounts & Payments
Exchange & Trading Features
Crypto Yield Accounts
Cards [UK only, GIB feature access from 2025]
Settings & Other
There is no charge to a customer when ordering either a Virtual or Physical card.
Ziglu does not currently support direct debits for the account. It’s recommended that customers change any required direct debits to a supported account.
Transactions will be charged to the currency the card has been issued in. Any transactions that take place outside of the issued currency will incur the Mastercard FX rate fee. When traveling there is the option to temporarily convert currency into either USD or EUR with a favourable FX rate, transactions will then be linked to that currency.
More information on asset support and services offered by Ziglu for Damex clients can be found here.
Not all assets provided by Damex are offered by Ziglu. If you own one of the following assets, you must exchange or withdraw it from the Damex App before signing up with Ziglu:
If you do not wish to transfer your Damex account to Ziglu, you can withdraw your assets and close your account.
Apple Pay is currently not present in Gibraltar
