We belong to something bigger than ourselves.
We are more than colleagues.
We are #DAMfam!
As you may have read, Damex’s retail arm has been acquired by Ziglu, one of the world’s leading licensed cryptocurrency platforms. We’re ready to officially join forces, so you can benefit from Ziglu’s platform.
If you are a UK or Gibraltar retail customer, we invite you to transfer your account and services with Ziglu.
If you are an EEA customer migration to Ziglu will be available in phase two, expected in Q1 2025.
The transfer process of your Damex account to Ziglu is simple and secure.
Simply follow the link in your email to create your Ziglu account, where you will be guided through the necessary steps to confirm your account details and agree to Ziglu’s Terms of Service.
Suppose you are already a Ziglu customer then, good news! In that case, simply email us at support@damex.io requesting a balance transfer to your Ziglu account. Once we’ve done all the necessary verification we will connect your Ziglu account and you will see your Damex funds reflected there within 5 business days, at no cost to you.
Once you’ve been verified as a Ziglu customer, Damex will receive a prompt and any remaining balance on your Damex App will be automatically transferred to your Ziglu account within 5 business days, at no cost to you.
Accounts & Payments
Exchange & Trading Features
Crypto Yield Accounts
Cards [UK only, GIB feature access from 2025]
Settings & Other
There is no charge to a customer when ordering either a Virtual or Physical card.
Ziglu does not currently support direct debits for the account. It’s recommended that customers change any required direct debits to a supported account.
Transactions will be charged to the currency the card has been issued in. Any transactions that take place outside of the issued currency will incur the Mastercard FX rate fee. When traveling there is the option to temporarily convert currency into either USD or EUR with a favourable FX rate, transactions will then be linked to that currency.
More information on asset support and services offered by Ziglu for Damex clients can be found here.
Not all assets provided by Damex are offered by Ziglu. If you own one of the following assets, you must exchange or withdraw it from the Damex App before signing up with Ziglu:
If you do not wish to transfer your Damex account to Ziglu, you can withdraw your assets and close your account.
Apple Pay is currently not present in Gibraltar